MARTA World Cup Situation Report
Situation Report
June 15, 2026
FIFA WORLD CUP 2026
Operations
Increased
Rail Frequency: On
match and fan fest days, trains are scheduled to arrive every five minutes.
Shuttle Trains: Match day service includes shuttle trains for crowd
egress from Atlanta Stadium.
Rapid Response Bus Fleet: On
match days, approximately 30 buses are staged as a rapid response fleet, including vans positioned at five
strategic stations to mitigate rail service disruptions.
Key Rail Stations:
MARTA urges customers to use all rail stations
located in Downtown
Atlanta near the stadium and entertainment district,
including SEC District, Vine City, Five Points, Peachtree Center, and Garnett.
Safety & Security
The MARTA Police
Department is working with partner law enforcement and public service agencies,
as well as FIFA, to provide a unified secure environment. MARTA Police officers
are working 10- to 12-hour shifts, six days a week patrolling trains,
stations, buses, bus transfer hubs, and parking
lots. A contingent of officers with Denver’s transit
agency is providing
additional support and visibility. Sworn MPD officers on desk duty have been
reassigned to patrol trains and station platforms.
MARTA Police
officers in the Real Time Crime Center are monitoring the system around the
clock through a massive
network of over 12,000 cameras
and using technology to quickly identify
criminals. Officers are stationed
in the Mobile Command Vehicle
positioned at key locations throughout the city. MARTA’s
Emergency Operations Center is activated and staffed with key personnel from
across the Authority to monitor system operations and safety and respond
quickly.
Additional Customer Support
MARTA Transit
Ambassadors are deployed systemwide providing 12 hours of daily coverage to
assist customers with using
MARTA and finding
their way around
the city. Look for staff in MARTA-branded
soccer jerseys (white on fan fest days, black on match days).
An additional 100 FIFA volunteers are stationed throughout the system to provide personalized navigation assistance in
multiple languages.
Ride With Respect
Customers are asked to respect the law, the MARTA system
and each other while riding.
- No alcohol or open containers. Water is allowed
in resealable containers.
- No open food. All
food must remain
in packaging.
- No smoking, vaping,
or use of e-cigarettes.
- No loud music that disturbs
others.
- No soliciting, littering, spitting, or relieving
yourself.
- No fireworks or pyrotechnics of any kind.
- No projectiles that could cause
harm or compromise public safety.
- No vandalism of MARTA property.
Damaging fare gates
is a felony offense and violators will be
prosecuted.
- No violent, threatening, or rude behavior.
Riders can use the new MARTA app or call 404-848-4911 to report problems
or suspicious behavior. Let
MARTA drive you to the FIFA World Cup 2026
SYSTEM IMPROVEMENTS
Better Breeze Fare Payment System
Fare gate
installation is complete at 40% of rail stations, with 66% of stations having
at least one entrance with new fare gates.
Installation is completed at those stations
serving Downtown Atlanta
and World Cup event venues. Construction will continue in areas that are
not disruptive to crowds. At stations under construction, gates and emergency
doors are open. To avoid getting “trapped” in the system, riders should be
prepared to pay if they encounter new fare gates.
Customers can tap to pay using a credit
or debit card, mobile wallet, virtual Breeze card in Apple Wallet, Google Wallet, and Samsung
Wallet, or physical Breeze card.
Reduced Fare and Mobility
customers who have not received
a new card should visit the Reduced
Fare office at MARTA headquarters, Monday – Friday, 8:30 a.m. – 5 p.m.
Special World cup-branded Breeze cards are available in ticket
vending machines (TVMs) at the following stations: H.E. Holmes, Vine City, SEC
District, Ashby, Doraville, Lindbergh (north entrance and bus loop), North
Springs, Sandy Springs, Dunwoody, Buckhead, Peachtree (north entrance), Inman
Park, Candler Park, East Lake, Indian Creek, College Park, Airport, and West
End. Cards are also available at Ride Stores at Airport and Sandy Springs.
CQ400 Train Delivery
MARTA and train manufacturer Stadler continue to finalize testing
documents for submittal
to GDOT. A date for the first railcars entering
service will be shared once safety certification is completed.
New MARTA App & Rider Tools
The new MARTA mobile
app is available for free download in both the Apple App Store (iOS) and Google Play Store (Android).
The functionality previously provided by MARTA’s standalone “See & Say” app has been fully integrated
into the new MARTA app, allowing riders to report safety concerns and incidents
directly to MARTA police and service teams from their phones.
A companion
set of rider tools is accessible directly
from MARTA’s website
at itsmarta.com/ride, enabling riders to plan trips, check
real-time arrivals, and monitor system status directly from any web-enabled
device, without needing to download an app.
Mobility Service Improvements
MARTA Mobility
is transitioning to a new reservation, scheduling, dispatching, and reporting
platform that will improve reliability and customer experience. RideCo
will allow passengers to book, cancel, or track trips via mobile app, web portal,
or phone, providing more independence.
Fare collection was also
upgraded during the recent better Breeze upgrade, allowing Mobility passengers
to use a physical or virtual Breeze card on all vehicles.
Mobility customers
may experience delays
while making a reservation and awaiting trips as the Mobility system transitions to
RideCo. Please allow extra time for trips and thank you for your patience. The
online booking portal is temporarily unavailable during this transition period.
To book a trip, customers should call 404-848-5000 and press 2.
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