Key Performance Indicators

Bus On-Time Performance

Definition: Measures how closely service runs to schedule. Departures are considered on-time, if made between 0 and 5 minutes after the scheduled departure times. 

Bus Route:

Performance (December 2018):

In December, did not meet the Target; the system-wide actual being 77.64%. 

Corrective Action:

Identify and improve the worst performing routes.