Key Performance Indicators

Bus Cost per Passenger Trip 

Definition: Bus Cost per Passenger Trip measures operating cost of providing bus service per unlinked passenger boarding.


Performance (November 2019):

The Cost per Bus Passenger Trip of $5.63 in November exceeded the forecast by $0.57, or 11%. This unfavorable variance was due to bus ridership falling short of the forecast by 0.4 million unlinked passenger boardings. The 2020 Fiscal Year-to-Date (months of July through November) Cost per Bus Passenger Trip of $4.59 is lower than the forecast by $0.01, or 0.2%. This favorable variance was due to operating cost coming under budget.