MARTA

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Service Alerts
Bus Alerts

  • No service advisories at this time
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3Train Alerts

  • Single tracking North Ave and Midtown. NB platform closed. Trains will board from SB platform. Delays may occur N/S Line.
    Expire at: 03/24/2023 04:00 AM

  • Single tracking Inman Pk and Candler Pk. EB platform closed. Trains will board from WB platform. Delays may occur on E/W Line.
    Expire at: 03/24/2023 04:00 AM

  • Select train trips may be canceled, because of staffing shortages. Please allow extra time for your travel. Patrons may register for service alerts to be informed of future train cancellations. https://itsmarta.com/service-updates.aspx
    Expire at: 03/24/2023 06:00 AM
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Streetcar Alerts

  • No service advisories at this time
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2Escalator Elevator

  • Medical Center, Elevator 1 (Northbound Platform to Concourse) is out of service for renovation; Continue NB to Dunwoody, return SB to Medical Center.
    Expire at: 03/24/2023 06:00 AM

  • Midtown, Elevator 4 (SB Platform to Federal Reserve) is out of service for renovation; Use south concourse elevators.
    Expire at: 03/24/2023 06:00 AM
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1Restroom Alerts

  • Update: Due to a plumbing issue, restroom facilities at Decatur remain out of service. Customers may utilize nearby restroom facilities at Avondale. We apologize for the inconvenience.
    Expire at: 03/24/2023 06:00 AM
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About
MARTA

Key Performance Indicators

Average Customer Call Wait Time (in seconds)

Definition: Average Customer Call Wait Time measures the average time a customer waits before speaking to a customer service representative.

Performance (October 2022):

The Average Customer Call Wait Time in October was 62 seconds, which did not meet the target of 60 seconds. Note: Lower Average Customer Call Wait Times are better.