Fri. Nov. 28: Buses and the Streetcar operate on Saturday schedules. Trains operate on a modified Saturday schedule with an early start time. Holiday Schedules | Bus Reroutes Sat. 11/29 and Sun. 11/30: All rail lines operate on normal weekend schedules.
Average Customer Call Wait Time (in seconds)
Definition: Average Customer Call Wait Time measures the average time a customer waits before speaking to a customer service representative.
Performance (September 2025):
The average customer call wait time was 30 seconds in September 2025, which met the target of 60 seconds or fewer.