Rider Alert:      
Mobility Rider Alert! MARTA Mobility is currently transitioning to a new digital platform to improve the rider experience.
Customers may experience delays when making reservations and awaiting rides.
Please allot extra time for your trip and thank you for your patience as we upgrade your paratransit service.

MARTA

Menu
Service Alerts
Bus Alerts
View latest bus route cancellations


  • No service advisories at this time
See all service alerts
Train Alerts

  • No service advisories at this time
See all service alerts
1Streetcar Alerts

  • Due to a mechanical issue, only one streetcar and one shuttle van will service all streetcar stops.
    Expire at: 06/13/2026 06:00 AM
See all service alerts
Escalator Elevator

  • No service advisories at this time
See all service alerts
Restroom Alerts

  • No service advisories at this time
See all service alerts

About
MARTA

Key Performance Indicators

Customer Call Abandonment Rate

Definition: Customer Call Abandonment Rate measures the percentage of customers who terminate a call while waiting for a customer representative to answer.

Performance (March 2026):

The customer call abandonment rate was 5.99% in March 2026, which met the target of 6.00% or less.