Rider Alert:
 

Bus & Rail Service Changes Effective Dec. 14
Bus schedule changes for several routes. Bus detour updates for Routes 66, 191, 192, 193, & 800.
Weekday rail frequencies increase to every 10 mins during peak hours & 12 mins during midday hours. | Learn More

Regular rail service has resumed at Indian Creek Station.  
Attention Customers: Passenger Service Alerts are intermittently unavailable on the MARTAservice X (Twitter) feed. For service updates,
please visit www.itsmarta.com, the MARTA On the Go app, or register to receive alerts via text message/email at www.itsmarta.com/service-updates.aspx

MARTA

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Service Alerts
4Bus Alerts
View latest bus route cancellations

  • 42 Pryor Road
    Route 42 : Southbound from Alabama St & Peachtree St is cancelled at 5:25 AM, 6:55 AM, 8:25 AM, 10:10 AM Northbound from Lakewood Station is cancelled at 6:05 AM, 7:35 AM, 9:25 AM
    Expire at: 12/13/2024 10:40 AM
  • 83 Campbellton Road
    Route 83 : Eastbound from Barge Road Park & Ride is cancelled at 5:58 AM, 7:08 AM Westbound from Oakland City Station is cancelled at 6:40 AM, 7:50 AM
    Expire at: 12/13/2024 08:12 AM
  • 95 Metropolitan Parkway
    Route 95 : Northbound from King Arnold St & Claire Dr is cancelled at 5:40 AM, 6:53 AM, 8:08 AM Southbound from West End Station is cancelled at 6:15 AM, 7:30 AM, 8:45 AM
    Expire at: 12/13/2024 09:17 AM
  • 181 Washington Road / Fairburn
    Route 181 : Eastbound from Smith St & Broad St is cancelled at 5:36 AM, 7:54 AM Westbound from East Point Station is cancelled at 6:40 AM, 9:10 AM
    Expire at: 12/13/2024 10:00 AM
See all service alerts
2Train Alerts

  • Select train trips may be canceled, because of staffing shortages. Please allow extra time for your travel. Patrons may register for service alerts to be informed of future train cancellations.
    Expire at: 12/13/2024 06:00 AM

  • Regular rail service to Indian Creek has resumed. Thank you for riding Marta.
    Expire at: 12/13/2024 06:00 AM
See all service alerts
Streetcar Alerts

  • No service advisories at this time
See all service alerts
7Escalator Elevator
  • Arts Center
    Arts Center, Escalator 2 is out of service for repair.
    Expire at: 12/13/2024 06:00 AM
  • Bankhead
    Bankhead, Escalator 1 is out of service for renovation.
    Expire at: 12/13/2024 06:00 AM
  • East Lake
    East Lake, Escalator 2 is out of service for renovation.
    Expire at: 12/13/2024 06:00 AM
  • Midtown
    Midtown, Escalator 3 is out of service for renovation.
    Expire at: 12/13/2024 06:00 AM
  • Five Points
    Five Points, Escalator 1 is out of service, due to nearby rehabilitation construction.
    Expire at: 12/13/2024 06:00 AM
  • King Memorial
    King Memorial, Escalator 4 is out of service for renovation.
    Expire at: 12/13/2024 06:00 AM
  • North Ave
    North Ave, Escalator 7 is out of service for renovation.
    Expire at: 12/13/2024 06:00 AM
See all service alerts
3Restroom Alerts

  • At Decatur, the SMART restroom is out of service. Customers may utilize nearby restroom facilities, at Avondale.
    Expire at: 12/13/2024 06:00 AM

  • At Five Points, the women's restroom is out of service. Customers may utilize nearby restroom facilities, at Peachtree Center or GWCC/CNN.
    Expire at: 12/13/2024 06:00 AM

  • Update: At Five Points, the women's restroom is back in service.
    Expire at: 12/13/2024 06:00 AM
See all service alerts

About
MARTA

Key Performance Indicators

Customer Call Abandonment Rate

Definition: Customer Call Abandonment Rate measures the percentage of customers who terminate a call while waiting for a customer representative to answer.

Performance (June 2024):

The customer call abandonment rate was 2.32% in June 2024, which met the target of 6.00% or less.