Sat. 12/2: All rail lines operate on Saturday schedules with extra service for the SEC Championship game.
Some bus routes will be detoured due to the Championship game and local holiday parades/festivals. |
Learn more |
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Customer Call Abandonment Rate
Definition: Customer Call Abandonment Rate measures the
percentage of customers who terminate a call while waiting for a
customer representative to answer.
Performance (June 2023):
customer call abandonment rate was 5.65% in June 2023, which met the target of 6.00%