Rider Alert:
Due to impacts related to COVID-19, MARTA has reduced service levels
system-wide. View bus and rail schedules. | Learn More
MARTA will be singletracking this weekend, April 4th and 5th   | Learn More  
Edgewood / Candler Park elevator #3 north bus loop to north pedestrian bridge
 is out of service.  | Learn More

 

MARTA

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About
MARTA

Key Performance Indicators

Mobility Reservation Call Abandonment Rate

Definition: Measures the percentage of customers who terminate a call while waiting in queue to make a MARTA Mobility reservation.

Performance (December 2019): 

Mobility Reservation Call Abandonment Rate in December was 5.60%, which did not meet the target of 5.50%. Note: Lower Mobility Reservation Call Abandonment Rate is better.