Key Performance Indicators

Mobility Cost per Passenger Trip

Definition: Mobility Cost per Passenger Trip measures operating cost of providing Mobility service per unlinked passenger boarding.


Performance (November 2019):

The Cost per MARTA Mobility Passenger Trip of $45.45 in November is lower than the forecast by $6.19, or 12%. This favorable variance was due to Mobility ridership exceeding the forecast by 5.2 thousand unlinked passenger boardings and operating cost coming under budget. The 2020 Fiscal Year-to-Date (months of July through November) Cost per Mobility Passenger Trip of $48.16 exceeded the forecast by $1.32, or 3%. This unfavorable variance is due to operating cost coming over budget.