Performance (December 2025):
In December 2025, there were 10.11 complaints per 100,000
bus boardings. This did not meet the target of 8 complaints or fewer per
100,000 bus boardings.
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Note: Small differences may exist between the Bus and Streetcar ridership and Vehicle Revenue Miles numbers reported here and those in the National Transit Database due to reporting requirements set by the Federal Transit Administration for when alternative vehicles are used to provide service, such as using Mobility vans to deliver Streetcar service.
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