Bus & Rail Service Changes Effective Dec. 14Bus schedule changes for several routes. Bus detour updates for Routes 66, 191, 192, 193, & 800.Weekday rail frequencies increase to every 10 mins during peak hours & 12 mins during midday hours. | Learn More
Definition: Measures customer complaints about bus service (for example, related to on-time performance; operator courtesy, etc.) per 100,000 bus passenger boardings.
Performance (June 2024):
In June 2024, there were 9.60 complaints per 100,000 bus boardings. This exceeded the target of 8 complaints or fewer per 100,000 bus boardings.