Green Line is in service to King Memorial until 7 pm. | Details
Definition: Measures customer complaints about bus service (for example, related to on-time performance; operator courtesy, etc.) per 100,000 bus passenger boardings.
Performance (April 2025):
In April 2025, there were 12.64 complaints per 100,000 bus boardings. This did not meet the target of 8 complaints or fewer per 100,000 bus boardings.