Performance (March 2026):
In March 2026, there were 10.81 complaints per 100,000 bus
boardings. This did not meet the target of 8 complaints or fewer per 100,000
bus boardings.
Note: Small differences may exist between the Bus and
Streetcar ridership and Vehicle Revenue Miles numbers reported here and those
in the National Transit Database due to reporting requirements set by the
Federal Transit Administration for when alternative vehicles are used to
provide service, such as using Mobility vans to deliver Streetcar service.