.jpg "New Phone_Vine City (1)")
Image Description: The image above shows a newly installed blue light call box at Vine City Station. The word “Emergency” is written vertically in red on the side of the box. There is a large red button located on the front of the box for easy access.
Current Status
Construction complete at Five Points Station.
Construction is underway at seven Stations: Ashby, Garnett, HE Holmes, North Springs, Peachtree Center, SEC District, and Vine City.
Image Description: A crew member stands on a ladder and reaches over to route blue telephone cabling at Ashby Station.
Project Overview
MARTA will replace its existing rail station phone system with a new Voice over Internet Protocol (VoIP) system that will enhance safety, improve reliability, and modernize communication across all 38 rail stations. Existing phones have been in service for more than 30 years and are approaching the end of their useful life.
Project Features
- Real-time, remote status monitoring capabilities allowing for enhanced safety, faster responses to emergencies and maintenance, and reduced downtime
- Dual-function phones that combines customer assistance and emergency capabilities into a single, easy-to-use device
- Easy-to-identify and access customer-facing phones with bright blue lights
- New, more reliable analog system
- Enhanced durability
- Options for future system upgrades
Image description: This photo was taken looking down inside an electric vault at SEC District Station as a crew member works on wire cabling.
Construction to replace approximately 1,700 existing units system-wide will occur in phases over the next five fiscal years starting with eight stations in the first wave. Expected completion dates are included below.
- Ashby – Late May 2026
- Five Points - Complete
- Garnett – Late May 2026
- HE Holmes – Summer 2026
- North Springs – Summer 2026
- Peachtree Center – Late May 2026
- SEC District Station – Late May 2026
- Vine City Station – Late May 2026
Additional construction schedule information will be shared once available. Some single tracking may be required for this project, but customer impact is minimal.
Image Description: The image above shows examples of what phones will
look like at MARTA stations. The concourse model includes customer assistance
and an emergency phone while the platform model includes an emergency phone
only.
Stay Informed
For questions about this State-of-Good Repair project, please contact MARTA Project Manager:
Joshua Pisani
Project Manager II
jpisani-CTR@itsmarta.com