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Home > Using MARTA > Safety on MARTA


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Routes/Scheduling Information:
Monday - Friday: 7am to 7pm
Weekends & Holidays: 8am to 5pm

Customer Services Center:
Monday - Friday: 8am to  5pm

Customer Service email address

TTY/TDD Phone Number:
(Hearing Impaired)
(404) 848-5665




Safety On MARTA

To help keep our transit system safe for our customers, MARTA recommends the tips below.

For Police information, click here.

Click here to view the See Something Say Something video

Protect Your Property Video

        Protect Your Property Video

MAC Users please click here to view video (Size: 1 MB)


Rail Safety icon

Rail Safety

  • Please stand behind the gray, textured safety edge while waiting for a train. Do not enter or exit until the train has come to a complete stop.
  • Please allow passengers to exit the train before you board. Allow customers using wheelchairs or other mobility devices to board first.
  • Never hold the doors open or stick any objects in the train doors to prevent them from closing and cause a delay.

    Learn more

Bus Safety

Bus Safety

  • Wait at the bus stop. You can only board and get off the bus at designated MARTA bus stops.
  • Do not run after or alongside a bus to get it to stop. Operators turn their attention to the road and traffic once the bus is moving.
  • Please allow passengers to exit the bus before you board. For safety purposes, customers using mobility devices should board last.

    Learn more

Mobility safety icon

Mobility Safety

  • Wait at the curbside or designated pick up point. Never stand behind the L-Van.
  • Passengers who use wheelchairs or mobility devices should have their lap belt secured while riding.
  • When requesting the ramp or lift, please stand clear until it is fully deployed to the ground.

    Learn more

escalator icon

Escalator Safety

  • Always face forward and hold the hand rail.
  • Step on and off promptly.
  • Stand to the right.
  • Stay clear of moving parts. (Loose shoe laces and clothing can get caught in escalators.)

    Learn more 

elevator icon

Elevator Safety

  • Please let passengers closest to the door exit first.
  • Never hold the doors open or stick any objects in the elevator doors to prevent them from closing
  • Before getting on an elevator always makesure that the elevator is level with the floor.

    Learn more

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