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Metropolitan Atlanta Rapid Transit Authority

 

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BlueBullet NEWS & EVENTS

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Click here to view MARTA's
Ride With Respect Legal
Brochure - English 
(Detailed Version)  

 Click here to view Ride With Respect Pamphlet - English 
(Summarized) 

Click here to view MARTA's
Ride With Respect Legal
Brochure - Spanish 
(Detailed Version)

Click here to view Ride With Respect Pamphlet - Spanish 
(Summarized) 


MARTA's Customer Code of Code

Click here to view MARTA's Customer Code of Conduct 


MARTA CEO Ride with Respect Interviews


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Ride with Respect ENGLISH  Spanish flag   Ride with Respect SPANISH   Korean flag  Ride with Respect KOREAN 

Ride With Respect Commercials

Local Atlanta celebrities donated their time and endorsement for everybody to Ride with Respect. MARTA's Code of Conduct will encourage riders to be courteous while riding public transit so that everybody can enjoy the ride. Look for these folks in one or more of the Ride with Respect TV spots:

Comedian Jeff Foxworthy
Rapper and Actor, Ludacris
Atlanta mayor, Kasim Reed
Telemundo news anchor, Judith Martinez
Courtney Clements and Tiffany Hayes with the Atlanta Dream Basketball team
Artistic Director with True Colors, Kenny Leon
Former Hawks Player, Kevin Willis, owner of Willis & Walker

We thank all of them for their generous and heartfelt support!

         


TV Spot featuring Mayor Kasim Reed

MAC Users please click here to view video (Size: 16 MB)

         


TV Spot featuring former NBA player Kevin Willis

MAC Users please click here to view video (Size: 21 MB)

 

         


TV Spot featuring Comedian Jeff Foxworthy and Telemundo Anchor Judith Martinez

MAC Users please click here to view video (Size: 17 MB)

 

         


TV Spot featuring Music Artist Ludacris

MAC Users please click here to view video (Size: 12 MB)

 

         


TV Spot featuring True Colors Theater Artistic Director Kenny Leon and the Atlanta Dream

MAC Users please click here to view video (Size: 17 MB)



FOR IMMEDIATE RELEASE

CONTACT: Jeremy Craig

Sept. 9th, 2013

404.848.5190

MARTA BOARD APPROVES NEW CODE OF CONDUCT

“Ride With Respect” to curtail uncivil behavior, transform transit experience

The MARTA Board of Directors today approved “Ride With Respect,” a new policy to help improve the overall customer experience by addressing nuisance behaviors with penalties including possible suspension from the transit system. The policy goes into effect on November 9th.

“Ride With Respect” was prompted by concerns from existing and potential MARTA customers and the policy was drafted with input from scores of community stakeholders.

Under the new code of conduct, prohibited activities include solicitation, selling goods or services, loud music, spitting, littering, eating on transit vehicles, drinking on transit vehicles without re-sealable drink containers, fighting and disruptive behavior – many of which are also violations of state law and could result in arrest.

“Moving forward, MARTA will no longer tolerate bad behavior on our system,” said Frederick L. Daniels, Jr., Chairman of the MARTA Board. “We are asking the community, elected officials and customers to join us in raising the bar and reinforcing the expectation that everyone deserves a safe, efficient and enjoyable ride on MARTA.”

Keith T. Parker, MARTA’s GM/CEO, said the policy – along with a more robust police presence, new vehicle security cameras and a mobile phone app to report problems – will make MARTA more attractive and help customers feel more comfortable.

“You should have the freedom to sit quietly and enjoy a peaceful ride on MARTA,” Mr. Parker explained. “ ‘Ride With Respect’ reaffirms our commitment to our customers and employees by curtailing undesirable behavior on our system.”

“Ride with Respect” is a cornerstone of MARTA’s ongoing transformation initiative to change the way it conducts business in order to make the transit system more financially sustainable for the future.


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