Key Performance Indicators

Mobility Collision Rate per 100K Miles

Definition: Measures the number of accidents involving Mobility service per 100,000 miles (e.g., fender-benders, traffic accidents, operator errors) that cause a Mobility vehicle to go out of service.

Performance (December 2017):

In December, did not meet the Target; the actual being 4.23 – a decrease of 0.15 from that in the previous month.

Corrective Actions:

  1. Identify routes for hazard/safety analysis
  2. Monitor and enforce speed limits