Key Performance Indicators

Bus Collision Rate per 100K Miles

Definition: Measures the number of collisions involving bus service per 100,000 miles (e.g., fender-benders, traffic accidents, operator errors) that cause a bus to go out of service.

Performance (April 2017):

In April, did not meet the Target; the actual being 5.22.

Corrective Action:

  1. Continue conducting collision by route analysis
  2. Continue the implementation of Distraction Avoidance Policy