Key Performance Indicators

Bus Collision Rate per 100K Miles

Definition: Measures the number of collisions involving bus service per 100,000 miles (e.g., fender-benders, traffic accidents, operator errors) that cause a bus to go out of service.

Performance (August 2017):

In August, did not meet the Target; the actual being 4.58 - an increase of 0.32 from that in the previous month.

Corrective Actions:

  1. Implement collision prevention strategies and fatigue awareness training
  2. Develop training modules aimed at improving operator reactions
  3. Conduct radar checks to reduce speeding
  4. Conduct root cause analysis of routes with high collision rate