About
MARTA

Key Performance Indicators

Rail Complaints per 100K Boardings

Definition: Measures customer concerns about rail service per 100,000 rail passenger boardings.

Performance (April 2017):

In April, met the Target; the actual being 0.28 - a decrease of 0.10 compared to that in the previous month and a decrease of 0.50 compared to that in April 2016.